1. Who this policy applies to
This policy applies to users of apps published by KH Digital Studio on Google Play, including apps that connect to KHDS-hosted services, companion websites, user accounts, support channels, or payment flows.
2. Information KH Digital Studio may collect
Depending on the app and the features you use, the following types of information may be collected:
- Account details such as your email address, display name, login details, or profile information where an app includes sign-in or account access.
- Content you choose to submit inside an app, such as messages, notes, form entries, uploads, or other information needed for the app to function.
- Technical information such as device type, browser or webview information, IP address, app usage diagnostics, and server request logs used to keep the app reliable and secure.
- Contact details you provide if you email KH Digital Studio for support, feedback, account help, or service enquiries.
- Payment and transaction information if an app or connected service includes paid features, deposits, or purchases. Card details are processed by the relevant payment provider and are not stored directly by KH Digital Studio.
3. How information is used
KH Digital Studio may use personal information to:
- Provide app features, account access, saved content, and connected services.
- Respond to support requests, product questions, or account enquiries.
- Process payments, confirm purchases, and manage related administration where relevant.
- Maintain, improve, test, and secure the app, backend systems, and related digital services.
- Comply with legal obligations, resolve disputes, and prevent misuse, fraud, or abuse.
4. App permissions and connected websites
Some KH Digital Studio apps may open or depend on connected websites, webviews, hosted dashboards, or account portals. Where an app displays or links to website content, information may also be processed through those connected services so the app can function correctly.
If a specific app requests device permissions, those permissions are intended only for features that require them. The exact permissions used can vary by app and feature set.
5. Payment processing
If a KH Digital Studio app or related service includes paid features or checkout, payments may be processed using third-party payment providers such as Stripe. When you proceed to payment, relevant information is shared with the provider so the transaction can be completed securely. KH Digital Studio does not store full card numbers or full payment card details on its own servers.
6. When information may be shared
Personal information may be shared only where reasonably necessary, including with:
- Payment processors such as Stripe to complete transactions.
- Hosting, infrastructure, authentication, email, or technical service providers that help operate the app or connected services.
- Professional advisers or authorities where disclosure is required by law or necessary to protect legal rights, security, or users.
KH Digital Studio does not sell personal information to third parties.
7. Data retention
Information is kept only for as long as reasonably necessary for the purposes described in this policy, including operating the app, providing account access, maintaining records, meeting legal or tax obligations, resolving disputes, and keeping services secure and functional.
8. Security
KH Digital Studio takes reasonable technical and organisational steps to protect personal information. No online system can guarantee absolute security, but care is taken to reduce risk and limit unnecessary exposure of stored data.
9. Your rights
Depending on your location and the nature of your relationship with KHDS, you may have rights to request access to your personal information, ask for corrections, request deletion, object to certain processing, or ask for a copy of relevant data.
To make a privacy-related request, email hello@khdigitalstudio.com.
10. Children's privacy
KH Digital Studio services are not intentionally directed at children without appropriate supervision or lawful basis. If you believe personal information relating to a child has been provided inappropriately, please get in touch so it can be reviewed.
11. Changes to this policy
This Privacy Policy may be updated from time to time to reflect service changes, legal requirements, or operational improvements. The version published on this page is the current version.
12. Contact
Questions about this Privacy Policy or how personal information is handled can be sent to hello@khdigitalstudio.com.